I’m really shocked by this so I can imagine the people who are getting turned away must be mortified. I thought that assistance dogs would be allowed, surely it doesn’t matter what assistance they provide.
A press release:
A recent survey, conducted by national charity Hearing Dogs for Deaf People, has revealed that 70% of deaf people with hearing dogs have been refused access to services*.
The charity has launched a new campaign to raise awareness among businesses of their obligation, under the Equality Act 2010, to allow disabled people with hearing dogs into their premises.
Feedback showed that business owners have wrongly refused access to deaf people with hearing dogs due to ‘hygiene reasons’ or a concern that the dog may cause a disruption. However, the Chartered Institute of Environmental Health states that risk of an assistance dog posing a hygiene risk or behaving badly in any public space is very minimal.
Michele Jennings, Chief Executive of Hearing Dogs for Deaf People said:
“Hundreds of deaf people in the UK rely on their hearing dog to help them every day, and it’s upsetting and…
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