Disability Assessors Must Be Properly Trained Says BPS Following Monday’s Dispatches Programme

Same Difference

Following the airing of Channel 4’s Dispatches programme The Great Benefits Row on Monday 11 April 2016, the BPS is extremely concerned about the appropriateness of the training, behaviour and outcome goals of some disability assessors employed by Capita as depicted on the programme.

As the professional body for psychologists in the UK, the British Psychological Society (BPS) is concerned that the contributions of psychological theory and practice are not being used to best effect within the benefits system. We are committed to ensuring that psychological assessments are valid and enable individuals to receive tailored guidance and support.

With specific reference to the face-to-face disability assessment for Personal Independence Payments from the Department for Work and Pensions, we strongly emphasise the following:

  • The outcome of assessments should be to establish a full picture of a person’s physical, psychological and neuropsychological functioning. Assessments should be timely, accurate and fair.
  • Standardised assessments…

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