From Kate Belgrave’s blog
This story will give you an idea of some of the reasons why people can end up with rent arrears when they’re trying to set up a Universal Credit claim.
It should also give you an idea why some jobcentre meetings drive me to the brink.
I recently attended a meeting at Croydon jobcentre with a woman who has been trying to sort out the housing component of her Universal Credit claim for several months (I’ve posted a short transcript from the meeting below).
You’ll see from the transcript that the meeting was ludicrous.
Read more here: