A wheelchair user was refused space on a bus because a pushchair was on board, days after the Supreme Court ruled on the issue.
Kirsty Shepherd, from Wakefield, West Yorkshire, said the Arriva driver told her she could not get on, even though there was enough room.
It came five days after the Supreme Court said bus drivers must be more accommodating to wheelchair users.
Arriva Buses said it was investigating “as a matter of urgency”.
Ms Shepherd said the woman with the pushchair on the Rothwell to Wakefield bus was happy to move, but the driver still would not let her on.
In the case that went to the Supreme Court, wheelchair user Doug Paulley took action against First Bus after he was refused entry to a bus in 2012 when a mother with a pushchair would not move.
The bus had a sign saying: “Please give up this…
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